Looking for a way to make a difference in women's lives and earn extra income at the same time?

The Residential Assistant is a member of the operations staff team that ensures a safe, respectful environment for women living in Calvary’s housing programs. The Residential Assistant is responsible for offering support and assistance to residents, maintaining a calm atmosphere in the housing programs, and enforcing program rules and procedures.

This Residential Assistant opening is a full-time position with weekday hours from 3:00 to 11:00 pm.

Why join our team?

- Work for an organization that offers personalized services so that each woman can build on her strengths and achieve goals for safe housing, good health and financial independence.

-Free, safe and secure on-site parking

- Culture of collaboration and respect

Specific Responsibilities:

Program Supervision

- Assist in the management of the facility operations and housing program during scheduled shifts

- Follow security measures to ensure accurate resident check in/check out, so staff is aware of who is in the building

- Document all residential activities in a timely and thorough manner and ensure that client confidentiality is protected

- Make daily updates to logbooks and program documents, including attendance sheets, staff logbook and volunteer logbook

- Provide support during emergencies including contacting appropriate staff, law enforcement or fire and medical personnel, as necessary and in a timely manner

- Enforce house rules and procedures including reporting violations and writing disciplinary notices and incident reports as needed

- Offer assistance and support to residents

- Conduct walkthroughs of program space throughout shift

- Serve pre-made meal in the absence of the Chef or meal volunteers

- Follow medications protocol to ensure residents can access their medication in a timely manner

- Manage crises as needed

Volunteer Program

- Ensure that volunteers feel welcome and have the resources and support they need to complete their volunteer tasks

- Communicate clearly with volunteers, particularly the meal and overnight volunteers, to ensure a successful experience on-site

- Orient and train new volunteers in program procedures as needed

Other Responsibilities

- Participate in staff meetings other activities contributing to the effective, efficient operation of Calvary

- Attend required trainings as requested

- Assist with administrative and housekeeping tasks as needed

- Assist with receiving and putting away supplies and other deliverables

- Other duties as assigned

Required Knowledge, Skills and Abilities

- Ability and attitude needed to deliver culturally competent services and work effectively in cross-cultural situations

- Ability to assess emergency situations and react accordingly

- Strong administrative skills and the ability to prioritize tasks

- Ability to read and write English

- Functional knowledge of Microsoft Office

- Proficient written and verbal communication skills

- Ability to work in a team oriented environment

- Reliable transportation to and from work

- Prior experience in transitional housing or other residential program